There is no cancelation of any orders once they are submitted and in Process Status, even if there is a delay. No refund for submitting wrong IMEI or wrong service. If your order is NOT Found and rejected, credit will apply to your Genius Unlock account (NO PAYPAL REFUND). Read description of every unlock service before ordering.
We Monitor: Please ensure your profile full name or business name matches your full name or business at PayPal. It is also required to have a valid phone number and an e-mail address when sign up. Anyone with NOT matching name with PayPal and with NO valid phone number and e-mail address will be suspended immediately.
As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve the right to refuse any order that appears to be suspicious or that proves to be fraudulent. Additionally, in certain cases, Mobile Unlocked may request that you submit a scanned photocopy of your picture ID, passport, credit card statements and your bank statements to completely verify the integrity of your order to avoid credit card fraud.